At Pimp My Unicorn, your privacy matters to us. This policy explains how we collect, use, and protect your personal information in line with the Protection of Personal Information Act (POPIA) of South Africa.
1. Information We Collect
When you shop with us, we may collect:
- Personal details (such as your name, email address, phone number, and delivery address).
- Payment information (processed securely through trusted payment gateways — we do not store your card details).
- Order history and preferences to help us improve your shopping experience.
- Website usage data through cookies and analytics to enhance site performance.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate with you about your purchase, promotions, or updates.
- Improve our website, products, and services.
- Comply with legal and regulatory requirements.
3. Sharing of Information
We respect your privacy. We will never sell your personal information. We may only share your details with:
- Trusted service providers (such as couriers or payment processors) who help us complete your order.
- Authorities if required by law.
4. Data Security
We use secure servers, encrypted payment gateways, and other safeguards to protect your personal information from unauthorised access, loss, or misuse.
5. Cookies
Our website uses cookies to improve your browsing experience. You can adjust your browser settings to refuse cookies, but some parts of the site may not work properly without them.
6. Your Rights
Under POPIA, you have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your details.
- Opt out of marketing communications at any time.
- Ask us to delete your information, where legally possible.